Policies


We want to make your shopping experience hassle-free and ensure your complete satisfaction.

Thanks for shopping at Up and Running!

Customer Rewards

We want to reward you for shopping with us! As a thank you to our customers, we will keep track of your purchases and when you accumulate $250 (excluding taxes) we will send you a gift certificate for $25. Even better than that, merchandise on sale will be included at the sale price!

Returns

You’re satisfaction is our top priority! If you need to make a return please bring your unused item and the receipt back within 14 days of purchase with the original packaging and tags attached. We will gladly exchange your item, issue a store credit or refund your money per our policy.

Cash purchases: Our policy is that cash purchases in excess of $20 cannot be refunded immediately. An Up and Running refund check will be mailed to you within 7-10 days.

Special Orders

Special orders: Items that we don’t normally carry can be special ordered. We are happy to help our loyal customers get those hard-to-find items they love! A 15% nonrefundable deposit may be charged as needed. This charge will be applied towards your purchase.

Payment Options

Visa, MasterCard, American Express, Discover, check, and cash are accepted.

Privacy Policy

Up and Running respects your privacy. The information in our database is used for store purposes only.

Store Hours

Sunday Noon - 4 pm
Monday - Friday 10 am - 7 pm
Saturday 10 am - 5 pm

Phone

Dayton (937) 432-9210
Troy (937) 401-0295